What is Smart Luggage?

Delayed or lost luggage can become one of the worst ways to start your hard earned holiday, leaving you without essential items, including your swimsuit, sun cream and beach towels.

Smart Luggage is essentially a Travel Insurance policy for your luggage and personal belongings. Whether you’re travelling with a suitcase, cabin bag or carry-on luggage, with a Smart Luggage policy you could benefit from the following if your luggage is lost or delayed:

• Receive £50 if your luggage is delayed and cannot be located at your destination airport*
• Receive an additional £500* If your luggage is not located within 48 hours, from the start of notifying Smart Luggage

  *Terms and Conditions apply.

                    *Flights must be registered in advance of travel..

                    *All claims must be made within 48 hours of acquiring knowledge of the delay or loss.

                    *Check your policy wording for more information.

• Real-time payments straight into your bank or PayPal account of choice
  
• No lengthy claims forms or paperwork
• All done from your mobile smartphone
• Parametric Insurance policy
• Smart Luggage is Included on all of our Gold Travel Insurance policies and available to add to a bronze or silver policy
• If you already have a Travel Insurance policy you can buy a separate policy here from just £3.50

How does Smart Luggage Work?

• Get covered from just £3.50, then:

1. Register your flight in the Smart Luggage portal.
2. If your luggage doesn’t turn up, get a receipt from the lost luggage desk, take a photo and upload it from your phone
3. If your luggage is delayed by 30 mins we’ll pay £50 directly into your bank or PayPal account
4. , and if it cannot be found after 48 hours you’ll receive a further £500. directly into your ban or PayPal account

Why buy Smart Luggage?

Typically you can only make a claim for lost luggage on your Travel Insurance policy, after 21 days.

This is because the majority of airlines do not declare an item of luggage lost until the 22nd day.

Smart Luggage is offered in addition to the cover you already have in place on your Travel Insurance Policy.

With Smart Luggage, an item is deemed lost if it cannot be located at your destination airport within 48 hours of notifying Smart Luggage.

You will then receive an automatic payment directly into your nominated bank or PaypPal account, for those essential items.