Don't delay, get your Travel Insurance
today Just in Case!
How to Claim?
We aim to make the process of making a Travel Insurance claim as easy as possible
Important Telephone Numbers
Please see below the telephone numbers you may need to make a Travel Insurance claim,
depending on your insurer.
24 Hour Emergency:
+44 (0) 1273 740 927
Claims when you return:
01273 740 925
or submit email:
aigtravelclaims@aig.com
24 Hour Emergency:
+44 (0) 1444 465 553
Claims when you return:
017202 746549
or submit online:
www.submitaclaim.co.uk/ane
24 Hour Emergency:
+44(0)1444 465 553
Claims when you return:
0208 8667 2461
or submit online:
www.rpclaims.com/easycover
(Please quote scheme code: A51766)
24 Hour Emergency:
+44(0)1444 465 573
Claims when you return:
01444 465590
or submit online www.imglobal.com/member/assistance/claims
24 Hour Emergency:
+44 (0) 208 608 4163
Claims when you return:
020 7858 1980
or submit online:
24 Hour Emergency:
+44 (0) 1733 22 4357
Claims when you return:
01733 22 4823
or submit email:
claims@white-horse.ie
Making a Claim on Your Travel Insurance
Making a claim on your Travel Insurance will depend on who you’re insured with and what type of claim you need to make.
We aim to make the process of making a Travel Insurance claim as easy as possible, by providing all the information you need.
Obtaining Emergency Medical Assistance Whilst You Are Away
All of the travel insurance providers we use, provide 24-hour emergency medical assistance.
You will find full details of how to contact them in your travel insurance policy wording.
or you can find the contact details for your relevant insurer above.
We recommend that you take your Travel Insurance policy wording with you when you travel, so that you have these contact details to hand if you need them, but don’t forget you can also access these online anytime via your online account.
What You Need to Do
In order for your Travel Insurance claim to be accepted you will need to provide evidence of what happened and any associated costs to your travel insurer. It pays to be prepared and we recommend you read your policy wording so that you have all the supporting documentation that your travel insurer may require.
Whether you are travelling with a pre-existing medical condition or not it is important that you have appropriate Travel Insurance in place before you travel. It’s also very important that you take your travel insurance policy wording with you so that you have all the details handy.
If something happens whilst you are away and you need to make a Travel Insurance claim, read the terms and conditions to see if there’s anything you need to do in order for your claim to be accepted.
For instance:
- if you need medical treatment, you may need to call the emergency support line before receiving medical treatment so that they can authorise cover.
- if your bag is lost or stolen you will generally need to obtain a police report to support your claim.
- if your flight is delayed, get a letter from your airline confirming the length of delay and the reason for the delay
- keep receipts for any medical treatment you pay for upfront.
